Just last week, we unveiled Voysis Commerce at an event at the PUBLIC hotel in New York. Voysis Commerce, which has been referred to as the “Alexa for everyone else,” gives retailers and brands a way to integrate a native voice assistant into their digital experiences without using voice partners like Amazon.
As the great fashion designer, Miuccia Prada, said, “One’s life and passion may be elsewhere, but New York is where you prove if what you think in theory makes sense in life.” Based on the sentiment in the room that night, I feel confident that our theory does in fact make sense.
Voysis Commerce is not some tightly constrained skill that you build on a competitor’s platform. It is built using your product data, which means that your Voysis Commerce AI is highly accurate and finely tuned to suit your customer experience.
Out of the box, Voysis Commerce delivers a host of capabilities including:
- Search to give users the ability to discover products much faster using their voice
- Refine to allow users to further refine their initial search to hone in on that perfect product
- Transact to let users add products to their cart, navigate to checkout, and check order status
Check out the video below to see Voysis Commerce at work.
As our CEO, Peter Cahill, reinforced while recalling conversations from a recent string of conferences, “Voice AI was a consistent theme in almost all presentations and conversations, as were universal concerns about giving Amazon and Google voice data - where they can see exactly how your customers interact with your products and brand.” Voysis Commerce offers an independent voice solution where retailers and brands retain ownership of their data and customer experience. They also have complete visibility into what their customers are saying to their Voice AI, allowing for a highly customized voice UX.
As John Fitzpatrick, our VP of Product, and yours truly demonstrated, our mission was to take something extremely complex and make it super simple for a company to adopt. And our live demo, which is often avoided like the plague in the speech technology world, went off without a hitch. Loud rooms, microphones, device mirroring, etc. are often a recipe for disaster but we prevailed. And we’re fortunate that our guests appreciated the leap.
We were thrilled to have a room full of New York’s top brands including our friends from Jet, Tapestry, LVMH, VaynerMedia, Everywear, IPG Media Lab, Spotify, Johnson & Johnson, HBO, Fab, and iHeartRadio. It was a great night.
Here are a few actions shots from the evening.
Our announcement also garnered the attention of some great publications. Below are a few examples of what people are saying.here.